Communicator

Communicator 2007 – cannot synchronize address book

When this error is seen in the Communicator 2007 and Communicator 2007 R2 client, it can be a number of issues. Here’s a few steps to check: Validate the password for the service account (RTCComponentService) used on the AppPool “LSGroupExpAppPool” Make sure the AppPool is started “LSGroupExpAppPool” Make sure the …

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Communicator 2007 and Outlook 2007 integration error

Error seen in Communicator 2007 R2: There was a problem connecting to Microsoft office outlook. Your profile is not configured correctly. contact your system administrator with this information. It can be solved in several ways: Make sure the default Outlook profile matches the “profile” = e-mail used for signing into …

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OCS – how to retrieve user information using SQL queries

There might be a situation where you would like an overview of the SIP URIs of the active users connected to one of the OCS servers in a pool, their last logon and what client version they are using. All these kind of information can be retrieved using SQL queries …

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