When this error is seen in the Communicator 2007 and Communicator 2007 R2 client, it can be a number of issues. Here’s a few steps to check: Validate the password for the service account (RTCComponentService) used on the AppPool “LSGroupExpAppPool” Make sure the AppPool is started “LSGroupExpAppPool” Make sure the default website running the /Abs … Read more
Error seen in Communicator 2007 R2: There was a problem connecting to Microsoft office outlook. Your profile is not configured correctly. contact your system administrator with this information. It can be solved in several ways: Make sure the default Outlook profile matches the “profile” = e-mail used for signing into OCS, equal your sip address: … Read more
There might be a situation where you would like an overview of the SIP URIs of the active users connected to one of the OCS servers in a pool, their last logon and what client version they are using. All these kind of information can be retrieved using SQL queries in the SQL Management Tools, … Read more
Microsoft has put online some small, but very informative videos, about how to use the Communicator client. Great for new users to the Communicator. Subjects are: Use Office Communicator for Instant Messaging How to Save Time with Tagging How Presence Can Make You More Productive How Your Contact List Can Make You More Productive